Frequently Askes Questions.

BCA CitraLand Marathon

When and where will BCA CitraLand Marathon be held?

BCA CitraLand Marathon will be held on 8 December 2024 starting at Universitas Ciputra Surabaya.

What are the race categories?

There are four distance categories: Full Marathon (42.2km), Half Marathon (21.1km), 10K and 5K.

Full Marathon and Half Marathon participants who are 45 and above on the race day have the option to select Master or general category.

There are no master categories for 10K and 5K.

Do I have to be Indonesian to register?

This race is open for Indonesian citizens and foreign nationals with KITAS with the age according to the category's minimum age or older at the day of the race.

What are the age limits for taking part?

Full Marathon and Half Marathon participants must be at least 17 years of age on the race day. If one wishes to participate and trained but is under the age of 17, he/she must obtain parental consent in order to register and participate in the race.

For 5K and 10K categories, participants must be at least 12 years of age on the race day.

Is there prize money for the winners?

The organiser has prepared some prize money for the winners. Visit the prize money page for more details.

How can I register to the race?

You can register to the race online at citralandmarathon.com/Register.

If you don't have a BCA CitraLand Marathon account, you can register and activate your account first. If you don't want to create an account, you can login using your Google or Facebook account.

Do I need BCA CitraLand Marathon account to register?

No, you can login using your Google or Facebook account as well.

Do I need an email address to register?

Yes, an email address is required to register online. One email address can only be used for one registration.

When is registration open?

The registration is open on Thursday, 5 September 2024 at 12:00 and will be closed on 31 October 2024 at 23:59 or may be closed earlier if the race limit has been reached.

Can I register on the day?

No you can't. You have to register before the registration closes.

How do I know if I have been registered and my payment has been verified?

When your registration is successful, you'll get a confirmation on the screen. A confirmation email will also be sent to the email address that you provide during registration. Please make sure you enter the correct email address.

You can also check at citralandmarathon.com/Participant to search and see if your name is listed. There is also a payment status column to see if your payment has been verified.

Why haven't I received an email confirmation?

There are three possibilities if you have not received an email confirmation.

  1. The confirmation email went to the junk mail/spam folder
  2. There was a problem with the mail server

If no email confirmation is received with one hour of successful transaction, please let us know at info@citralandmarathon.com.

How can we register as a group or team? Can I register other people?

Group/running community registration is not accepted this time. Every participant needs to register indiviudally since one email address can only be used for one registration.

What are the payment modes for the registration?

You can pay by BCA virtual account (ATM/bank transfer) and credit card.

Is the online registration system secure?

Yes, our registration site is SSL (Secure Sockets Layer) coded, a security protocol which is used and reflected by HTTP Secure (https) in the website address to represent a secure connection.

Are there early bird prices?

Yes, early bird prices are below and and they close on 8 September 2024 at 23:59, or while early bird slots last; whichever is earlier.

How much does the registration cost?
Race Categories Early Bird (IDR) Normal (IDR)
Full Marathon 425,000 525,000
Half Marathon 350,000 425,000
10K 275,000 350,000
5K 200,000 250,000
Does the registration fee includes administration fee?

Yes, the registration fee includes administration fee.

What is included with the registration fee?
  • Slot to race at BCA CitraLand Marathon
  • A dry fit race tee
  • Bib number and safety pins
  • Finisher medal for participant who completes his/her race
  • Finisher shirt for full marathon participants who completes his/her race within the cut-off time
Should I choose not to participate after I have registered for the race, can I withdraw?

Yes, however no refund will be given, but you are still entitled to collect your race pack.

Is it still possible to make changes to the data that I have provided after registration?

You can login and make changes to most of your personal details. Your selected race category, email, first and last names however cannot be changed. Data related to the race like tee sizes and bib name can be changed by dropping us an email at info@citralandmarathon.com.

Please login and go to citralandmarathon.com/ProfileInfo to change your personal details.

What should I do if I have accidentally deleted my confirmation email?

Please let us know at info@citralandmarathon.com and we'll resend the confirmation slip to the email address you provided.

When and where can I collect my race pack?

All race participants must collect their race packs during the race pack collection days. Race pack collection time and place will be announced here.

Documents you need to bring during the race pace collection:

  • Original KTP/SIM/passport/KITAS
  • Printout/digital copy of race pack collection form
Is it mandatory to pick up my race pack?

Yes, as the race pack includes BCA CitraLand Marathon race tee and your bib number. The bib number has to be worn during the race.

Can someone else pick up my race pack on my behalf?

Yes, you can have someone else pick up your race pack on your behalf. You need to pass your representative your race pack collection form and a copy of your KTP/SIM/passport/KITAS.

Is it possible to collect my race pack on the race day?

No, the race pack must be collected according to the schedule that will be published here.

Do I need to register on race day?

No, but please be ready to race with your bib number about 45 minutes before the start time.

What time does the running start? Is there cut-off time?

The start and cut-off times are below, but it's best if you arrive 45 minutes before the start of the race. That way you can use any services you require (like the bag deposit and the toilet), and you'll still be in time to soak up te atmosphere of the start line.

Race Categories Start Time Cut-Off Time
Full Marathon 04:30 6.5 hours
Half Marathon 05:00 3.5 hours
10K 05:30 2 hours
5K 06:00 1 hour
What if I arrive late at the start area?

Participants are given a maximum grace period of 15 minutes from start time to cross the starting line. Participants who are more than 15 minutes late will be disqualified and their time records will not be recorded.

Can I leave my bags somewhere on the race day?

Baggage deposit will be made available to all participants. Participants are advised to arrive earlier to deposit their bags to avoid delays.

While maximum care and security will be enforced, the organisers will not be responsible for any lost or damaged items or delays in retrieving bags.

Will there be toilets available?

Yes, there are toilets at the race central.

Is there food at the finish line?

Yes, there will be vendors selling food and drink at the finish area.

What should I eat before the race?

The best thing to have before the race is a high carbohydrate meal and plenty of water or a sports drink. 

Is it mandatory to wear the bib number?

Yes, it is mandatory for participants to wear the bib number.

If the bib number is not worn, you will not be entitled to finisher medal, finisher shirt (Full Marathon) and the time record.

Do I need to return the bib number upon completion of the race?

No, the bib number is disposable or you can bring it home as a souvenir.

What is the race route?

The race route will be announce soon.

What are the measurements of the BCA CitraLand Marathon tee?

You can check the tee sizes here.

What should I wear on race day?

Your BCA CitraLand Marathon tee of course! But if you prefer you can wear your favourite running gear. Make sure your walking/running shoes fit well (and you've worn them before to make sure they are comfy). And bring a hat and sunscreen to slip, slop, slap.

What if the BCA CitraLand Marathon tee does not fit me? Can I exchange for a different size?

You are advised to refer to the sizing chart prior to registering. Information of sizing chart is available on the registration page. Kindly note that requests for changes in sizes will not be entertained.

Will there be pacers at the race?

There will be no pacers at this year's race.

What drinks will be available for participants?

Isotonic and mineral water will be available at the hydration points on the course and refreshment tents at the finish area.

Are walkers permitted to participate in the BCA CitraLand Marathon?

Yes, should you wish to walk during the race, kindly keep to the left side of the route to allow faster competitors to pass. However, please make sure you finish the race within the cut-off time.

May I bring my pet with me for the Race?

No, pets are strictly not allowed at the race site.

Will participants be allowed to use bikes, skates or strollers during race on the race route?

No, participants may not use or otherwise have bikes, skates or strollers on the race course.

How many participants are expected at this year's Race?

Approximately 3,500 runners are anticipated to participate at this year's race.

How do I get to the race site?

You can reach the race site by means of private vehicles and public transport.

Will there be road closures?

Yes, there will be some road closures. More information will be posted soon.

Will there be parking facilities at the race area?

Yes, there will be parking facilities at the race area.

Who can I contact for more information?

If you would like additional information please contact us at info@citralandmarathon.com.